Full payment is due with registration. Tuition fees are refundable before the semester's or session's classes begin less $20, which is a nonrefundable registration fee that is included in the tuition. Tuition cannot be refunded after classes begin.
In unusual circumstances and at the director's discretion, a credit may be issued. Credit cannot be issued for changes in nap and/or work schedules. If at all possible, we will change your class assignment to accommodate your new schedule. Credit will be issued only for the three school-year semesters. No credit will be issued for missed summer classes.
A credit can be issued only if you notify us within 1 week of the onset of the problem that will prevent you from continuing with your class. The credit must be used within 1 year of issue. It may be used for another child in the family but may not be transferred to another family.
In order for your family to have the best class experience possible, you should ideally start a semester no later than Week 3 of that semester. We cannot prorate the tuition for missed classes, but we have a flexible make-up policy, and you are welcome to take make-ups for the classes you have missed. Make-ups are scheduled online by clicking here. If you must start a semester later than Week 3, contact us at (914) 924-0995.
Starlight Starbright Music, LLC, reserves the right to cancel underenrolled classes. If we cancel your class before it is slated to begin, we will make every effort to place you in another class. If we cannot place you in another class, then we will refund your tuition payment in full. If we cancel your class after the semester begins, we will negotiate your refund on a case-by-case basis.
You may take unlimited make-ups per semester or session in Zoom classes only, which you can schedule online by clicking here! Make-ups must be scheduled by 10:00 pm the night before; same-day make-ups are not available. Make-ups are available on a first-come, first-served basis and by advance reservation only. Please do not arrive unexpectedly for a make-up class, as there may not be room to accommodate you. Unused make-up classes cannot be rolled over to the next semester or session. Questions about our policy about illness and make-ups? Click here.
You may switch classes for any reason, as long as there is room in the class you want to switch to. To switch classes, contact us at (914) 924-0995.
Because the educational philosophy of our program requires the comfortable, consistent, non-performance-oriented participation of our enrolled families, we do not allow our semester's classes to be taken individually as drop-in or trial classes, even for a fee. Free demonstration classes are given before every semester or summer session begins. For a schedule of free demo classes, please click here.
For the same reason, families may not bring an unenrolled child, even a sibling or a twin, to class instead of the enrolled child. If illness or an accident prevents the enrolled child from attending class consistently, please contact the office.
Adult family members and your child's siblings are always welcome to attend our Zoom classes! In our in-person classes, only the registered child or children may attend. We do not allow drop-ins to our regularly scheduled classes; free demonstration classes in our Zoom room only are offered before each semester or session begins.